RANCANG BANGUN SISTEM INFORMASI RESERVASI HOTEL GRAND VIEW KOTA JAYAPURA
Keywords:
hotel reservation, information system, web, waterfallAbstract
The hotel industry is increasingly required to provide fast, accurate, and efficient services. Hotel Grand View Jayapura still uses a manual reservation system that causes service delays, risks of recording errors, and limited access for customers. This study aims to design and build a web-based hotel reservation information system to improve service quality and operational efficiency. The development method used is the Waterfall method, which consists of the stages of needs analysis, design, implementation, and testing. The system was developed using the PHP, HTML, CSS programming language and tested using the blackbox method to ensure its functionality runs according to needs. The test results show that the system can manage customer data, rooms, reservations, and payments in an integrated and valid manner. With this system, the reservation process becomes faster and more transparent, and can reach more customers online. This system is expected to support digital transformation at Hotel Grand View Jayapura.
References
M. I. Panjaitan and A. Putriana, “Sistem Informasi Perhotelan Berbasis Web (Studi Kasus Hotel Deli Indah),” JITA (Journal Inf. Technol. Accounting), vol. 4, no. 2, pp. 12–21, Oct. 2021, Accessed: May 05, 2025. [Online]. Available: https://jurnal.uimedan.ac.id/index.php/JITA/article/view/668
D. Lestari, A. Sujarwo, and A. Sulistyawati, “Perancangan Sistem Informasi Penyewaan Kamar Pada Hotel Suronegaran Purworejo,” J. Ilm. Infokam, vol. 19, no. 2, pp. 128–139, Feb. 2024, doi: 10.53845/INFOKAM.V19I2.352.
H. Iskandar and F. E. Susilawati, “Rancang Bangun Sistem Reservasi Hotel pada Hotel Larona Berbasis Website,” vol. 3, no. 1, pp. 21–33, 2025.
Bagus Putu Wahyu Nirmala and Putri Agung Permata Sari, “Perancangan Sistem Informasi Reservasi Berbasis Website Pada Hotel Di Nusa Penida,” J. Teknol. Inf. dan Komput., vol. 9, no. 3, pp. 356–365, 2023, doi: 10.36002/jutik.v9i3.2522.
Noni Muminat and Lionie, “Perancangan Dan Pengembangan Sistem Informasi Reservasi Hotel Batavia Berbasis Website,” J. RESTIKOM Ris. Tek. Inform. dan Komput., vol. 5, no. 2, pp. 85–95, 2023, doi: 10.52005/restikom.v5i2.128.
M. F. Allard and A. Voutama, “Rancang Bangun Sistem Informasi Reservasi Hotel ‘Hotel Hebat’ Berbasis Website,” J. Inform. dan Tek. Elektro Terap., vol. 12, no. 2, 2024, doi: 10.23960/jitet.v12i2.4224.
A. Jantu, E. L. Tatuhey, and J. Lahallo, “Sistem Informasi Manajemen Reservasi Hotel Berbasis Website Pada Hotel Danny,” Jutisi J. Ilm. Tek. Inform. dan Sist. Inf., vol. 12, no. 3, pp. 1307–1318, Dec. 2023, doi: 10.35889/JUTISI.V12I3.1463.
J. Teknologi dan Informatika, S. Safitri, and F. Matematika dan Ilmu Pengetahuan Alam Universitas Megou Pak Tulang Bawang, “Rancang Bangun Sistem Informasi Hotel Sarbini Menggala Tulang Bawang Menggunakan PHP MySQL,” J. Teknol. dan Inform., vol. 4, no. 1, Apr. 2023, doi: 10.57084/JEDA.V4I1.1159.
K. Pendidikan, D. Teknologi, U. Memenuhi, S. Syarat, M. Gelar, and A. Madya, “Rancang Bangun Sistem Informasi Housekeeping Inventory Pada Hotel Harper Palembang Dengan Metode Waterfall Berbasis Website,” 2024, Accessed: May 20, 2025. [Online]. Available: http://repo.palcomtech.ac.id/id/eprint/2087/1/LTA_D3SI_2024_AHMAD DAPIT_M ARIQ IRAWAN.pdf
E. Listiyan and E. R. Subhiyakto, “Rancang Bangun Sistem Inventory Gudang Menggunakan Metode Waterfall Studi Kasus Di Cv. Aqualux Duspha Abadi Kudus Jawa Tengah,” KONSTELASI Konvergensi Teknol. dan Sist. Inf., vol. 1, no. 1, pp. 74–82, Apr. 2021, doi: 10.24002/KONSTELASI.V1I1.4272.
